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Support and FAQ

Can I customize the keyboard shortcut?

Yes! You can set any keyboard shortcut to start the screen text capturing process. Click the TextSniper icon at the top of the screen and select Change Shortcut menu item.

Which macOS versions TextSniper support?

Currently we're supporting macOS Catalina and Big Sur Public Beta 2

Does TextSniper support languages other than English?

Currently, TextSniper fully supports the English language. Other Latin languages could have issues with accented character recognition.

How do I request features?

If there's a feature you'd like us to implement, we'd love to hear from you! Send our Support team an email with your request at or tweet at @TextSniperApp

Who should I contact when there's a problem?

Feel free to write an email to our Support team at or tweet at @TextSniperApp