Support and FAQ
Can I customize the keyboard shortcut?
Yes! You can set any keyboard shortcut to start the screen text capturing process. Click the TextSniper icon at the top of the screen and select Change Shortcut menu item.
Which macOS versions TextSniper support?
Currently we're supporting macOS Catalina and Big Sur
Does TextSniper support languages other than English?
Under Big Sur is supported 🇺🇸 English, 🇩🇪 German, 🇪🇸 Spanish, 🇵🇹 Portuguese, 🇮🇹 Italian, 🇫🇷 French, 🇨🇳 Traditional and Simplified Chinese. Under Catalina 🇺🇸 English language only. Other Latin alphabet languages could have issues with accented character recognition.
How do I request features?
If there's a feature you'd like us to implement, we'd love to hear from you! Send our Support team an email with your request at support@textsniper.app
Who should I contact when there's a problem?
Feel free to write an email to our Support team at support@textsniper.app